Terms of Service

U.S. edition · Draft v0.1

1. Acceptance

By using this website, the live demo or the Veilleur.studio service, you agree to these terms. If you use the service on behalf of a brokerage, you confirm you are authorized to bind that organization.

2. The service

Veilleur.studio provides a configured AI first-response workflow for real estate teams. Scope, channels, integrations, support and any service levels are defined in the applicable order form and service description, which control over general website copy.

3. Acceptable use

• do not use the service for unlawful, deceptive or abusive purposes;
• do not use it to place unconsented outbound automated calls or messages;
• do not misuse the live demo or attempt to disrupt the service;
• configure and operate the service in line with applicable law and your professional obligations.

4. Customer responsibilities

You are responsible for your consent practices, call-recording configuration, real estate and Fair Housing compliance, the accuracy of the knowledge you provide, and lawful use of any data processed. Our technical controls do not constitute legal advice.

5. Fees

Fees, billing and term are set in the order form. [Insert payment, renewal, cancellation and taxes terms.]

6. Intellectual property

Veilleur.studio retains rights in the platform. You retain rights in your data. [Confirm license grants.]

7. Disclaimers & limitation of liability

The website and demo are provided “as is.” [Insert warranty disclaimers and limitation of liability reviewed by counsel.] We do not guarantee lead recovery, conversion, revenue or a specific uptime except where a written SLA expressly provides it.

8. Governing law

[Insert governing law, venue and dispute-resolution terms.]

9. Changes

We may update these terms and will revise the date above. Material changes to a paid service follow the change process in the customer agreement.